Services

The National Groups, LLC (TNG)

All services are SAS 70 II, SSAE16 compliant and are delivered with adherence to our
"Service Without Boundaries® " pledge.


Disaster Recovery


  • All Assets protected with SSAE16, BCP & DRP
  • Asset Stabilization



Reporting


  • Up to the minute (live) monitoring of client portfolio 24 hours a day 7 days a week via the NDS online web based system.
  • Extensive reporting capabilities - If we do not have the report you need we will create it.
  • Customized reporting, tailored to client specific requirements
  • Sophisticated account tracking and management of property expenses
  • Ad hoc reporting capability-Clients can create their own reports on an ad hoc basis.
  • Immediate Client Response timelines.



Vendor Management


  • Vendor Management Assessment-Grading
  • Extensive Real-Time Broker Database. Interactive Broker grading system based on performance.
  • E&O Liability Insurance- Brokers insurance verified annually. Updated certificates available online
  • Proper Licensing verified available online
  • Cash for keys program (Relocation Assistance)
  • Eviction monitoring and management
  • Asset management and preservation
  • W-9 Tax Certificates for all vendors available online



Closing Services


  • Title Curative Service
  • Full online interface with designated closing Attorneys and Title companies
  • Real time closing tracking
  • Single point of contact for closing management
  • Consulting Services in areas of Default Management, Foreclosure and Asset Management



Pre-Marketing & Marketing Services


  • NDS systems and procedures are tailored to ensure minimization of client loss severity Single Point of contact with Asset Management
  • Re-key / Secure Property
  • Valuation Services
  • Redemption timeline management
  • Detailed marketing plans and disposition strategies
  • Market exposure through social media and nationwide MLS
  • Valuations and marketing plan reconciliations reviewed in-house
  • Cash for keys program (Relocation Assistance)
  • Valuation Services
  • Eviction monitoring and management
  • Asset Management and preservation services
  • Detailed expense accounting
  • Contract administration and monitoring of Buyer financing
  • Online offer negotiations and approval within client guidelines



Asset Resolution Services


  • Collection Management Services
  • Loss Mitigation Services
  • Outbound/Inbound Call Center Services
  • Tracking/Reporting
  • Skip Tracing
  • Secure Data Transfer
  • Mailer Application

 

Testimonials

  • As an executive overseeing a residential mortgage portfolio with several thousand assets we look for special servicers who think outside the box and who have bench strength throughout the entire organization. NDS tailors and delivers these critical elements equally well to GSEs, Mega Servicers and private clients."
    Robert Rothenberg
    Vice President, Privately held distressed debt fund


  • As an executive portfolio manager of REO it is critical to have an asset management team who understands the dynamics of the management and recovery process. NDS uses advanced technology and a disciplined approach to the recovery of portfolios and has produced high level results for both privately owned and institution held assets."
    Phil Vincent
    Managing Principal, Blue Impact Capital


  • I have worked with the National Groups in REO for over 15 years. They always excel in service, delivery and execution"
    Linda Preston
    Founder, US REO Partners


  • NDS would rank the highest for me in Asset Management & Marketing. Not only do they demonstrate expertise in the field & perform strictly for client satisfaction, but their overall professionalism and timeliness far surpasses the competition. I highly recommend NDS for all asset servicing needs"
    Christopher McLean
    Broker Associate, Default Management Specialist/REO Specialist at Viewpoint Value Realty


The National Groups